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A. Riley is A. Holey. This guy does his best to humilate people. I've seen him in action 3 times. Pulling people out of line and making them wait off to the side. I saw him call the cops on some guy and throw him off the bus because he "asked too many questions." It...
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1.7
#1181519
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Peter Pan Bus Lines - Best bus ride ever

Bus was clean driver very professional nice and smooth ride.
5.0
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Additional Fees
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Exchange, Refund and Cancellation Policy
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Value for money
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#1160386
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I had a trip from New York to Boston after Thanksgiving. I was supposed to take another Peter Pan bus from Boston to Framingham, MA (my last destination). Because of traffic (of course it happens on holidays and it’s not your customers fault) I couldn’t arrive on time...
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1.1
Chelsea, Massachusetts
#1147520
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Peter Pan Bus Lines - Rude driver

Peter Pan Bus Lines - Rude driver
Very unsatisfied with this driver.Extremely rude person doesn't know how to communicate.Very unprofessional.Only thing he knows is how to chew his gum
1.0
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Customer service
Level of Comfort
Number of Destinations
Website
#1143620
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The driver was so rude.He doesn't know how to talk, he's unprofessionalism was on level 100.This is not my problem that PPan's scaner doesn't work well and i have to run all over to print my ticket before bus leaves in 5 minutes.Driver doesn't even announce where he is...
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EBraga
EBraga

I'm wondering if this is my boy A. Riley.

1.0
#1143614
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Remember when you took a bus on the holidays and they would schedule extra busses to handle overflow? Yeah-- neither do I! Round trip Bourne MA to Albany NY. Outbound: delayed an hour and a half in Worcester, waiting for three (3) connecting busses from Boston. Return...
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1.0
#1136538
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I took the Peter Pan Bus from Providence RI to New York. A half hour into the ride the bus driver had a problem with a tire and pulled over and we had to wait for another bus. Everyone was transferred to the other bus and we got to New York 45 minutes late. I also lost...
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#1134938
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I boarded a bus to Boston from NYC at 6pm today. From the start the driver was driving erratic in the city. I figured it’s just NY driving but once we hit the highway the real problem began. The driver started driving way above speed limit, continuously swerve between...
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EBraga
EBraga

Let me guess: his name A. RILEY

Anonymous
Anonymous

I think you are really bull!

1.0
#1134114
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Peter Pan Bus Lines - Driver not focused on safety

When a driver drops a passenger at a dedicated spot and does not consider the safety of there being construction and no sidewalk and a dark steeet with no cross walk. Thats shameful. Even after multiple attempts of passenger explainig there is a perfectly safe spot 200 yards away that is a RIPTA bus stop.
1.0
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Customer service
#1125239
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Contact Peter Pan Bus Lines

Mailing Address:
Peterpan Bus
P.O. Box 1776
Springfield, MA 01102-1776
Phone:
(800) 343-9999
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Peter Pan Bus Lines Products and Services

On 10/7/2017 I took a Peter Pan bus from Great Barrington, MA to New York City. When I made the reservation I indicated that I have a wheelchair. I noted articles on the internet that showed Peter Pan had recently settled a lawsuit about not keeping the lifts in...
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3.1
I didn't like
  • Wheelchair lift not operating smoothly leading to delay
#1121259
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