This driver was extremely rude unprofessional and had a nasty attitude .My fiancé and I had just returned from the Bahamas we took the bus out of New York City to travel back tomorrow.
When we arrive at the station we show without ticket to One of the attendance. He looked at ticket over and told us to stand in line number one at gate 70. We did exactly what he tells us to do. When the Driver entered the building he asked to see our tickets.
Once he looked at the tickets he pointed and said said stand over there so step aside. He then proceeded with the other passengers once he was done he just walked out the door. He gave us no explanation to why we had to move to the side.As he walk out the sliding door I said excuse me Sr but my I ask why you asked us to stand to the side? He replied in a nasty tone you have a 10 o'clock ticket .
I've been said so her that's all you had to say from the beginning not just point for us to move to the side with no explanation. He walk back out of the sliding doors turn us around look at me make smart remarks and faces like a child and slams the sliding doors together.
Due to his actions I decided to take a picture of his bus number to report the incident.At this point he poses for the camera with a peace sign .He them enter back into the building to make more smart remarks kid faces
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Peter Pan Bus Lines and uploaded a picture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Peter Pan Bus Lines.
Check out the best and the worst companies in Transport category for more informed decision or compare Peter Pan Bus Lines to other companies on our site.