I boarded a bus to Boston from NYC at 6pm today. From the start the driver was driving erratic in the city.
I figured it’s just NY driving but once we hit the highway the real problem began. The driver started driving way above speed limit, continuously swerve between ones and made it his personal endeavor to pass at high speed every truck that was next to him. 3 times he almost hit a truck or tipped the bus over. I called the customer service line 3 times and nothing was done.
They told me they tried to contact the driver but there’s nothing they can do.
I am scared for my life at this time while riding the bus and all I am told is this. This is truly unsafe, irresponsible and truly hurtful to treat other people’s lives like this.
Product or Service Mentioned: Peter Pan Bus Lines Vehicle Driver.
Reason of review: Poor customer service.