Latest review first
If u ever get the 6:15 pm bus in the evening bus never ever leaves on time u will either have to wait 30 minutes to an hour before the bus leaves . Custom service sucks they wait until you boarding the bus to tell u that this bus will be leaving late .Read more
On April 9,2018 I had lost my wallet, no cash, nothing, I had an urgent appointment that I dared not miss, without having any idea of how to get to newbedford mass, bus driver itzhac Manor a great and kind heart person after confirming with his dispatcher "Steve"...Read more
Don't use this stop or bus if you want to get to Boston Logan. I had purchased online an 8pm ticket. Driver "rolled" (per dispatcher) right by me, did not stop while my daughter tried to cut him off at stop sign. He did not stop for her despite honking and yelling! And...Read more
A. Riley is A. Holey. This guy does his best to humilate people. I've seen him in action 3 times. Pulling people out of line and making them wait off to the side. I saw him call the cops on some guy and throw him off the bus because he "asked too many questions." It...Read more
Peter Pan Bus Lines in Boston, Massachusetts - Best bus ride ever
Bus was clean driver very professional nice and smooth ride.
I had a trip from New York to Boston after Thanksgiving. I was supposed to take another Peter Pan bus from Boston to Framingham, MA (my last destination). Because of traffic (of course it happens on holidays and it’s not your customers fault) I couldn’t arrive on time...Read more
Peter Pan Bus Lines in Hartford, Connecticut - Rude driver
Very unsatisfied with this driver.Extremely rude person doesn't know how to communicate.Very unprofessional.Only thing he knows is how to chew his gum
The driver was so rude.He doesn't know how to talk, he's unprofessionalism was on level 100.This is not my problem that PPan's scaner doesn't work well and i have to run all over to print my ticket before bus leaves in 5 minutes.Driver doesn't even announce where he is...Read more
Remember when you took a bus on the holidays and they would schedule extra busses to handle overflow? Yeah-- neither do I! Round trip Bourne MA to Albany NY. Outbound: delayed an hour and a half in Worcester, waiting for three (3) connecting busses from Boston. Return...Read more
Peter Pan Bus Lines - Complaints about Peter Pan Bus
I took the Peter Pan Bus from Providence RI to New York. A half hour into the ride the bus driver had a problem with a tire and pulled over and we had to wait for another bus. Everyone was transferred to the other bus and we got to New York 45 minutes late. I also lost a lens from my prescription glasses. I put in a complaint over a week ago for a refund and also contacted lost and found asking if they could look for my lens. I have not heard back from them and it is over a week later.
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