Bought a ticket from Ny to boston airport. 7am leave so i arrived 15 minutes before to ensure i get on the bus.
7am arrives and i was rudely turned away after being told i need a paper ticket' but i wasnt aware of this when i read the email. Missed my bus. So i went to the desk and got told to print one out which i did and i get to the ticket and it says the ticket has been swololled. I wasted 25 minutes doing that (email issue).
So i return to the desk and purchase a new ticket $45 so in total my bus journey cost me $100. I nearly missed my flight back to england.
Product or Service Mentioned: Peter Pan Bus Lines Bus Service.
Reason of review: Poor customer service.