Peter Pan Bus Lines
Reviews and Complaints
Most psycho Driver ever
Rude driver
Sagamore Circle, Sagamore, MA driver did not stop
Preferred solution: Let the company propose a solution
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Verified Reviewer | Chelsea, MassachusettsTerrible service on holidays
My life is in danger
Best bus ride ever
Rude driver
Horrendous and Unacceptable
Remember when you took a bus on the holidays and they would schedule extra busses to handle overflow? Yeah-- neither do I!
Round trip Bourne MA to Albany NY. Outbound: delayed an hour and a half in Worcester, waiting for three (3) connecting busses from Boston. Return trip: Bus driver commanded me to finish my breakfast fast before she had to pull over to the side of the road be ause the lone slice of onion on my bagel made her nausious. Missed bus connection in Providence because it was deemed connecting bus couldnt wait 20 minutes for 2 passengers.
Bus drivers are consistently curt and unapologetic for bad service, at times even seeming to find grim humor in customer's innconvenience. Fail
Customer Care not responding to e-mails
- Wheelchair lift not operating smoothly leading to delay
Preferred solution: I would like my complaint to be acknowledged.
Driver not focused on safety
Complaints about Peter Pan Bus
Driver did not stop at station stop and drove right by me
Customer service in short supply.
Communication
Bought a ticket from Ny to boston airport. 7am leave so i arrived 15 minutes before to ensure i get on the bus.
7am arrives and i was rudely turned away after being told i need a paper ticket' but i wasnt aware of this when i read the email. Missed my bus. So i went to the desk and got told to print one out which i did and i get to the ticket and it says the ticket has been swololled. I wasted 25 minutes doing that (email issue).
So i return to the desk and purchase a new ticket $45 so in total my bus journey cost me $100. I nearly missed my flight back to england.
Lost money and credit card
if your name Nicholas S. and you lost $800 and credit card,please call peter pan,secaucus other wise after 30 days dispatchers will share your money.I was peter Pan Bus driver.I called his credit card company twice and I left the massege his cellular,I contacted facebook for contact with him.It was april,27,2017 around 11;30 pm at 1 st avenue,39 th street-40 th street,new york,new York,passenger bought his ticket from bolt bus and traveling from boston to New york city.Maybe he is bolt bus passenger or he is walking on the curb proably MTA bus stop.If you know this person please let him know his money and credit card in peter pan office in secaucus new jersey.If he will not claim his lost,dispatchers will be share it.I believe peter pan dispatchers and supervisors will never try to contact him or never will find him.
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Let me guess: his name A. RILEY
I think you are really bull!